Dean Cartier has been with Lincoln Home for 5 years as a full time Maintenance Assistant. Previously, he was the facility director at Kieve for 20 years, owned and operated a construction business and was involved in farming. Always involved in customer service, Dean is a natural with the residents, putting a smile on their faces with his kindness, and positive, upbeat attitude. He understands that residents need and want calm, and deserve to be treated with respect and dignity. He loves giving them that. He loves keeping residents safe and happy. He articulates the differences in working for a non-profit, by saying, “we can’t be single minded. There is no such thing as “not my job.” We are a team, it feels natural, we are family. That’s not a cliche. It’s what make it so easy and rewarding to come to work every day. I learn so much from our residents…to live each day and enjoy the little things. My job is to make sure residents are having the best day they can have each and every day here. It is so much more than a job for me, it is a way of life. “ Dean is shown here with Eleanor O’Donnell.
The Lincoln Home is strongly motivated to teach others how to improve the lives of people with dementia by helping them to feel safe, secure and treated with dignity in our local banks, shops, stores, restaurants and other places of business. They are offering two free customer service training workshops to be held at 22 River Road, Newcastle. Choose either MAY 8 or MAY 15, from 1:30 – 3:30pm.
Employees will learn skills to help understand and communicate compassionately to customers with dementia. Effectively set up a win/win environment by reducing anxiety and building bridges for a positive outcome.
Towns and cities across our nation are embracing the concept of “Dementia Friendly Communities.” The Lincoln Home is advocating for all businesses, town officials and community leaders to participate in efforts to create a Dementia Friendly Lincoln County. T
o sign up for one of the workshops, or to learn more about family caregiver classes, contact Steve Raymond, 563-3350 or email@example.com. Harbor View Cottage, a unique Memory Loss Community at The Lincoln Home, supports both the caregiver and loved one with Memory Day programs, respite stays and full-time care.
LCTV hosted Lincoln Home colleagues, Steve Raymond and Lynn Norgang, to create a new “Spotlight on Seniors” episode. The focus of this show is to help seniors, families, and community members understand more about memory loss and dementia. The onset of dementia can affect our families and our friends, our colleagues and our neighbors, and may come to affect us individually. Cognitively, it changes how people think, act, their perception of time, and their ability to care for themselves. Lincoln Home is strongly motivated to teach others how to improve the lives of people with dementia who are out and about in our community by helping them to feel safe, secure and treated with dignity.
Several anonymous stories of residents were shared to demystify the stigma associated with dementia. Memory loss is not a mental illness. Understanding the disease process and learning communication strategies can raise the consciousness of our community and help us collectively treat those with cognitive impairment with empathy.
The model of caregiving at Lincoln Home, for all residents, is based on the “Best Friend’s Approach.” As in a best friend relationship, we take the time to learn as much as we can about our residents’ likes, family, career and history. We build relationships and create a feeling of family, and use skillful communication based on an understanding of the dementia disease process.
This approach is invaluable for those suffering from memory loss, creating a sense of security, structure, empathy and positive reinforcement. Assisted living residents with some level of cognitive impairment often improve by being in a community environment with structure, social connection, proper nutrition, medication management, and compassionate care.
Learning helpful communication skills sets up a win/win environment by reducing anxiety and building bridges for a positive outcome. People with dementia are struggling to hang on to their dignity and sense of control. Often, a caregiver hears, “I want to go home.” Home, to someone with dementia, does not necessarily mean a place, but more a state of mind, back to when their world made sense and they were in control. Positive diversion and redirection can help move someone from sadness to feeling joyful in the present moment, which is the very basis of the art of memory loss caregiving.
Executive director Lynn Norgang, shared, “Caregiving is a privilege and an honor. We receive far more than we give each and every day. We are so appreciative of our staff who go above and beyond to ensure each resident is treated with dignity, compassion and kindness.”
Towns and cities across our nation are embracing the concept of “Dementia Friendly Communities.” The Lincoln Home is advocating for all businesses, town officials and community leaders to participate in efforts to create a Dementia Friendly Lincoln County. On May 8 and May 15, from 1:30 – 3:30, Lincoln Home is offering free customer service training to local banks, shops, stores, restaurants and other places of business. Employees will learn skills to help understand and communicate compassionately to customers with dementia.
A separate set of free classes in communication skills is also being offered for family caregivers of people with dementia.
The LCTV Spot Light on Seniors show can be viewed starting Thursday, April 11 at 6:30pm, then continuing to air at revolving time slots, or view on-line: http://lctv.org/spotlight-on-seniors-dementia/
To sign up for one of the workshops, or to learn more about family caregiver classes, contact Steve Raymond, 563-3350 or firstname.lastname@example.org. The Lincoln Home is located at 22 River Road, Newcastle.
Val Lovelace, our One2One Care Director, provides an invaluable service to seniors who wish to stay in their home, and may need some level of assistance. Val is skilled in the many facets of providing home care services, from selecting and training qualified caregivers, to being the listening ear for families trying to get help so their loved one can stay safely at home.
She loves coming to work at Lincoln Home every day because it feels like being home. She gets to make a difference. “One2One feels like a small miracle – being able to support and enable someone to stay home with someone who cares about them and can meet their needs.” She believes, “What sets Lincoln Home apart is having a vested interest in being a part of this community. There is a sense of belonging, and deep roots. The Lincoln Home is a non-profit, independently operated business, which is a whole different flavor than a corporate run facility.”
Val, a veteran of the Navy, has done a significant amount of work helping veterans who are enrolled in the VA Medical System, receive home support. She helps, through the VA, to assess the level of need; from grocery shopping to caregiving so a spouse can go to work.
Behind the scenes, Val is our IT specialist at Lincoln Home. She keeps us technically up to date, and manages our website snafus and crashes. We are very lucky to have her as part of our family!
Executive Director, Lynn Norgang, is proud and passionate about the staff that she is honored to be a part of. She shares, “At The Lincoln Home, we are family, each and every one of us. Together, as a team, we pride ourselves in the care we give our residents. It takes a special kind of person; kind, caring and compassionate, to deliver the level of care we believe in. Our family of exceptional caregivers go above and beyond to make a difference in our residents’ lives every day.”
Wednesday, March 27, Lincoln Home hosted an event to welcome over 10 new employees and thank all the employees for hours of early mornings and late nights of extra coverage. Two home care clients were guests of honor and joined the party which allowed their One2One Home Caregivers to attend. Pizzas, fresh fruit and a beautiful cake that read, “Celebrate You !” ensured fine food, fine friends and much laughter. All 74 members were honored with cards, balloons, and a mongrammed LL Bean canvas bag. Ask any staff member what they love about working at the Lincoln Home, and the message is loud and clear; the feeling of family, for both the residents and each other.
If you are interested in a work environment where you can make a difference every day, Contact Lari-Ann Beaucage, HR, 207-563-3350 Ext. 22, Lariemail@example.com
Jud Caswell is a little bit like a one-man folk festival. You’ve got your banjo picking, your Irish songs, a rack of acoustic instruments, and a deep catalog of award-winning originals. He’s often compared to James Taylor and David Wilcox, but his songs draw on a long musical history and wide-ranging influences from jazz and Piedmont blues to contemporary folk and rock. Join us Monday, APRIL 8, at 1:00 pm.
Lari-Ann Beaucage started working at the Lincoln Home in 1992 in the dining room. She studied to become a CNA, working with residents until 2015. Lari-Ann is now the staffing manager and head of Human Resources. She still fills in as a CNA when needed because she loves working directly with the residents. In Lari-Ann’s words, “I love we are a family and how well we work as a team. I have worked for other facilities, and none of them had the feel of family that we share here. We all care about each other and strive to create a homelike atmosphere for our residents. No one is just a number here. We all love making a difference in the family’s and resident’s lives.”
Alisa Grierson started working in the kitchen at the Lincoln Home in 2010 after owning her own restaurant, The Breakfast Place, in Damariscotta. Many years prior, she had been a CNA, and decided to re-instate her certificate, working 3 – 11. The Lincoln Home helped Alisa to complete her CRMA training. She now works days and is qualified to dispense medicine. Alisa feels at home at LH, it has become family to her. She loves working full time, and often volunteers to take on more shifts. Alisa cares so deeply for the residents, she gets emotional as she speaks about the big part they play in her life.
On a personal note, one phone call that I will never forget, epitomizes Alisa’s personality and the entire culture at LH. We were driving my 97 year old mother in law to live at the LH from Cape Cod. It was a long and stressful ride and I called to say we would be much later than I hoped to arrive. Alisa answered the call, with “How can we make this easier for you? What can we do to help?” And that is exactly what each and every resident, and family, receives day in and day out, from every member of the staff who give from their heart.
We have been asking our employees what they really like about working at the Lincoln Home. The overall message, loud and clear, is being part of a family, and really making a difference in our residents’ lives. Over the next few weeks we will be sharing individual and personal stories. Together, as a team, we pride ourselves in the care we give our residents, but what really sets us apart is our “level of caring.” We go above and beyond.
Rose Libby works at the Lincoln Home and Harbor View Cottage per Diem. She shares that she has worked at a number of Assisted Living facilities, and LH is the most welcoming to residents, staff and families, alike. She loves seeing the residents being treated like special human beings. Rose’s favorite part is learning about each and every resident’s lives and stories. She loves coming to work. At Harbor View Cottage, our Memory Loss Community, Rose loves that it is a brand new day for residents every day. They are one big family. Rose makes an impact on her residents and staff each and every day with her positive attitude and warm compassionate nature.
At The Lincoln Home, we are family, each and every one of us.
Together, as a team, we pride ourselves
in the care we give our residents,
but what really sets us apart is our “level of caring.”
We go above and beyond. We make a difference.
Are you a kind, compassionate, caring person
wishing to share your gifts with others?
Looking to work in an environment where you…
are supported, mentored, encouraged and appreciated?
establish relationships with residents and staff?
participate in a resident focused community? can make a difference every day?
We would love to meet you.
Contact Lari-Ann Beaucage, HR, 207-563-3350 Ext. 22,