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Coronavirus Health Protection Policies

September 24, 2020 Update from Lynn Norgang

It has been a long haul in dealing with the COVID 19 Pandemic. We now have new direction from CMS that will involve some big changes. Below are some new COVID 19 guidelines we will now be following. Lorrie will be updating you on all the details of ‘the when and how’ to implement these changes in the near future.

Meals will be served in the dining room while meeting all the appropriate safety measures of physical distancing, masks, handwashing and more.

All visits will now occur inside the buildings. Everyone will continue to come in through the front door and be screened as usual.

Visitors from the states that Governor Mills has approved may visit. No small or school age children.

Residents will not be leaving the property during visits.

The resident and the guest will physically distance and each will wear masks during the visit.

All the scheduling of appointments will continue through Kacie at Lincoln Home and Lelia at Harbor View Cottage with a maximum of 2 visitors at a time. No school age children are permitted at this time.

No food or beverages may be brought to or be part of the visits.

Residents will no longer need to quarantine after a routine doctor or dental appointment.

Residents will continue to quarantine after a Hospital or Emergency Room visit until documentation of a negative COVID test.

The Hairdressers, Home Health and Hospice personnel, Physical Therapy and more will be returning to the serve the residents within the buildings.

These are all positive changes and they will greatly increase the quality of the residents’ lives and improve community life for all.

This will be my last update to you as I prepare to retire. Please know my 23 years here at Lincoln home, working side by side with each of you has been a joy and honor. Lincoln Home will forever be part of who I am. The staff and your loved ones are the reason my 23 years here have flown by and been a complete joy. Thank you for all you have done to help me and Lincoln Home. Stay safe and well.

Please welcome Drucilla Beal RN, Director of Nursing and Lorrie Winslow, Executive Director We are happy to have them as part of the Lincoln Home Family. Please take a moment to give them a call, or email them to introduce yourselves.

Lorrie Winslow: lorrie@lincoln-home.org, 207-563-3350 Ext 11

Drucilla Beal: drucilla@lincoln-home.org 207-563-3350 Ext 19

Love and mask on, Lynn

Protecting Lincoln Home Residents and Staff

Click the graphic to see the Maine Center for Disease Control – Coronavirus Information


June 12, 2020

COVID 19 Information:

All residents and staff at Lincoln Home are currently COVID 19 free. The hard work continues to ensure everyone’s health and safety and we are grateful to all the staff, family and residents who are doing this work. 

In light of all that is moving the heads and hearts of our country Lincoln Home’s policy of Anti-discrimination and Ant-Harassment was reviewed and discussed with the staff at an outdoor staff meeting this week. We feel it is important to share. Below is the center portion of our policy. If anyone would like a copy of the entire policy or has any question or concerns regarding this policy, please call me,

Lynn Norgang, RN: 207-380-9801

Executive Director 

Lincoln Home

Equal employment opportunity:

It is the policy of Lincoln Home to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Lincoln Home prohibits and will not tolerate any such discrimination or harassment.


Lincoln Home encourages and requires reporting of all perceived incidents of discrimination or harassment. It is the policy of Lincoln Home to investigate all reports promptly and thoroughly. Lincoln Home prohibits retaliation against any individual who reports discrimination or harassment or participates in an investigation of such reports.

June 5, 2020

Fine weather has returned as a balm for all of us today. We all certainly need a deep breath of this beautiful, fresh air. 

As businesses in the State of Maine are now opening their doors, it has put serious and important choices before us all day long. Knowing how best to approach these decisions can be exhausting, and it is wearing on everyone. 

The screen porch is now ready for safe visiting for families and their loved ones. Thank you to Kevin and Mike for doing this so well and so fast. We know this arrangement cannot replace sitting side by side, but we do hope it offers you and your loved ones a more personal and meaningful experience. Be sure to arrange a time and date with Rhonda and check in at the front door by doorbell when you arrive for the visit. Please let me know how it goes! The porch will also now enable the foot doctor to come for Mike created a sliding door along the lower part of the partition so that one can extend their feet through the partition so the foot doctor can tend feet and toes. 

We are continually looking  at every protection measure, weighing it, learning every new approach to a safe way of  loosening of constraints, so that life at Lincoln Home is as abundant and joyful as it possibly can be and still protect everyone’s safety and health. 

Thank you for your support, thank you for wearing a mask and washing your hands well and often.

Be Well,


May 24, 2020

Last week I sent a very long note so this week will be a short one. The good news is we all continue to be healthy, residents and staff together. Our Task Force Team met on Thursday morning by computer to discuss when and how to loosen up on some of the safety measure we have been following. We looked at the fact that there has been an increase in COVID 19 infections in Lincoln County this week which led us to decide it was too soon to make any change. We will continue to look at this next week. 

Exercise class is now being held outside which has been a good change. I am sure everyone is happy to be seeing more of each other. Next week we also are going to begin adding picnic lunches to the bus rides. Every day we talk about how we can improve on what we are doing while keeping everyone safe and healthy.

“Always it’s spring and everyone’s in love and flowers pick themselves” – e.e. Cummings 

May 15, 2020 

I would like to share with you some excerpts from an article I have recently read in The New Yorker by Atul Gawande a physician and the author of many publications including “Being Mortal.” His information offers us some non- partisan and solid information on how we can best approach reopening and reentering the world now with COVID 19 as a major factor in our lives. 

As we continue to celebrate good health for all our residents and staff, we realize that there are new challenges on our horizon to insure this continues. This article provides good information to lead us forward. 

Amid the Coronavirus Crisis, a Regimen for Reëntry

Health-care workers have been on the job throughout the pandemic. What can they teach us about the safest way to lift a lockdown?

By Atul Gawande

In places around the world, lockdowns are lifting to various degrees—often prematurely. Experts have identified a few indicators that must be met to begin opening nonessential businesses safely: rates of new cases should be low and falling for at least two weeks; hospitals should be able to treat all coronavirus patients in need; and there should be a capacity to test everyone with symptoms. But then what? What are the rules for reëntry? Is there any place that has figured out a way to open and have employees work safely, with each other and with their customers?

Well, yes: in health care. The Boston area has been a covid-19 hotspot. Yet the staff members of my hospital system here, Mass General Brigham, have been at work throughout the pandemic. We have seventy-five thousand employees—more people than in seventy-five per cent of U.S. counties. In April, two-thirds of us were working on site. Yet we’ve had few workplace transmissions. Not zero: we’ve been on a learning curve, to be sure, and we have no way to stop our health-care workers from getting infected in the community. But, in the face of enormous risks, American hospitals have learned how to avoid becoming sites of spread. When the time is right to lighten up on the lockdown and bring people back to work, there are wider lessons to be learned.

These lessons point toward an approach that we might think of as a combination therapy—like a drug cocktail. Its elements are all familiar: hygiene measures, screening, distancing, and masks. Each has flaws. Skip one, and the treatment won’t work. But, when taken together, and taken seriously, they shut down the virus. We need to understand these elements properly—what their strengths and limitations are—if we’re going to make them work outside health care.

Start with hygiene. People have learned that cleaning your hands is essential to stopping the transfer of infectious droplets from surfaces to your nose, mouth, and eyes. But frequency makes a bigger difference than many realize. A study conducted at a military boot camp found that a top-down program of hand washing five times a day cut medical visits for respiratory infections by forty-five per cent. Research on the 2002 sars coronavirus outbreak found that washing hands more than ten times a day reduced people’s infection rate by even more. Disinfecting surfaces helps, too, and frequency probably matters, although I haven’t found good research on this. The key, it seems, is washing or sanitizing your hands every time you go into and out of a group environment, and every couple of hours while you’re in it, plus disinfecting high-touch surfaces at least daily.

That is not enough, however, because environmental transmission may account for as little as six per cent of covid-19 infections. sars-CoV-2, the virus that causes covid-19, spreads primarily through respiratory droplets emitted by infected people when they cough, sneeze, talk, or simply exhale; the droplets are then breathed in by others. (Loud talking has even been shown to generate measurably more droplets than quieter talking.) This is why physical distancing is so important. We have all now learned the six-foot rule for preventing transmission of contagion-containing droplets. In my hospital system, observers gently remind us to stand the prescribed distance apart on escalators and in the elevator line; we allow no more than four people on elevators that used to carry more than twenty (a nightmare at shift changes). We’ve turned as many internal meetings, patient visits, and team huddles as possible into video meetings, even if someone is right across the hall. 

The six-foot rule isn’t some kind of infectious-disease law, however. There’s no stop sign at six feet that respiratory droplets obey. Public-health guidelines, in fact, originally set the at-risk distance at three feet or less, based on theoretical models going back to the nineteen-thirties, simulation studies, and experience in previous outbreaks, such as a 1981 outbreak of infectious meningitis in a Texas elementary-school classroom. That outbreak began in a cluster of five girls seated together on one side of the room. One infected the other four. Investigators later took measurements: the distance from one girl’s seat to another was about two and a half feet. Close contact at lunchtime spread the Meningococcus bacteria to other children, who transmitted the disease in their classrooms. In all, thirty-one children became ill or were carriers, and the spread was mainly in two classrooms where the chair-to-chair distance was three feet or less.

Even then, it was already apparent that respiratory illnesses frequently travel farther. Past guidelines from the C.D.C. also cited a 1948 military study in which almost fifty young men with confirmed Streptococcus infection—strep throat—were asked to cough, sneeze (with the help of a sneezing powder), and talk. Petri dishes and air samplers were placed at various distances to capture bacteria. All three activities dispersed contagion. Sneezing was the worst.

A study conducted at a naval base in the nineteen-forties found that germs were most commonly collected within a foot and a half of the sneezing subject, but in some cases they could travel much farther.

It has now become well recognized that, under the right conditions of temperature, humidity, and air circulation, forceful coughing or sneezing can propel a cloudburst of respiratory droplets more than twenty feet. Yet it wasn’t until the sars epidemic in 2002, after several cases documenting more distant spread, that authorities doubled the at-risk distance from three to six feet. In one case, a man with sars on a three-hour flight from Hong Kong to Beijing infected twenty-two people, five of whom died. The twenty-three passengers in the same row or the three rows in front of the index patient bore the highest risk: eight fell ill. So did the flight attendant for the patient’s section. Extending the recommended distance made sense. But six feet was simply a choice guided by practicality. People seven rows away—around eighteen feet—developed SARS, too.

Testing when people have symptoms is important; with a positive result, a case can be quickly identified, and close contacts at work and at home can be notified. And, with a negative result, people can quickly get back to work and keep the hospital going. (Owing to false-negative test results, you are still required to wait until your fever has been resolved, and your symptoms have improved, for seventy-two hours.) Tests for people with symptoms are becoming increasingly available; this is no longer a problem for our hospital. Without these tests, people with symptoms have to self-quarantine for much longer—for at least seven days from the start of their symptoms and until they’ve been fever-free and with improving symptoms for seventy-two hours.

This self-screening is obviously far from foolproof. Anyone could lie. Nonetheless, in the first week of rollout, more than five hundred colleagues indicated through the Web site that they had symptoms. Through the first week of May, symptoms, often mild, prompted more than eleven thousand staff members to stay home and receive testing. Fourteen hundred of them tested positive for SARS-CoV-2 and avoided infecting patients and colleagues. Daily check-ins are equally important for less measurable reasons: they send the right message. Embarrassingly, people in health care have often seen calling in sick as a sign of weakness. Screening has changed that. Toughing it out is now a shameful act of disloyalty.

Even the most scrupulous check-ins, however, can do only so much in this pandemic, because the SARS-CoV-2 virus can make people infectious before they develop symptoms of illness. Studies now consistently indicate that infectivity starts before symptoms do, that it peaks right around the day that they start, and that it declines substantially by five days or so. 

This is the pattern we see in influenza. It seems that there are also plenty of people who are infected by the virus that causes covid-19 who never become symptomatic, especially children. So far, studies of transmission networks have not revealed such silent carriers to be a major source of spread. Nonetheless, patients who do not yet show symptoms, or have just begun to, are turning out to be important vectors of disease.

That’s why we combined distancing with masks. They provide “source control”—blocking the spread of respiratory droplets from a person with active, but perhaps unrecognized, infection. Since March 25th, my hospital system has required all employees to wear disposable surgical masks. In early April, we began providing masks to all patients on-site. Patients pose a more controlled risk: they don’t come and go every day. As cases have become widespread in the community, however, staff have been at increased risk of picking up the virus at home and then spreading it to patients and colleagues.

So how effective are surgical masks? A study published in Nature last month shows that, if worn properly and with the right fit, surgical masks are effective at blocking ninety-nine per cent of the respiratory droplets expelled by people with coronaviruses or influenza viruses. The material of a double-layered cotton mask—the kind many people have been making at home—can block droplet emissions, as well. And the SARS-CoV-2 virus does not last long on cloth; viral counts drop ninety-nine per cent in three hours. Cloth masks aren’t as breathable as surgical masks, though, and that’s important.

Surgical masks are made of a melt-blown polypropylene fiber fabric, which, under magnification, looks like cotton candy. Most of the filtration this material provides isn’t from direct blockage but from an electrostatic charge applied to the fiber using a machine called, aptly enough, a corona charger. The static electricity captures viral particles the same way that a blanket in the dryer catches socks. This allows the material to breathe more freely. Cloth masks feel warm and smothering by comparison, and people tend to loosen them, wear them below their noses, or take them off more frequently. The fit of improvised masks is also more variable and typically much worse. A comparison study found that surgical masks did three times better than homemade masks at blocking outward transmission of respiratory viruses.

Don’t ditch your T-shirt mask, though. A recent, extensive review of the research from an international consortium of scientists suggests that if at least sixty per cent of the population wore masks that were just sixty-per-cent effective in blocking viral transmission—which a well-fitting, two-layer cotton mask is—the epidemic could be stopped. The more effective the mask, the bigger the impact.

Cloth and surgical masks do not fit tightly. You can breathe air coming in around the sides. They are designed to safeguard others, not the wearer. The basic logic is: I protect you; you protect me. Benefit to the wearer may be limited, but it’s likely not insignificant: laboratory research has found that surgical masks reduce inhalation of respiratory-droplet-size particles by about three-quarters. Two-layer cotton masks filter about half as much on average, though a good fit can improve that considerably. Masks also prevent wearers from touching their noses and mouths. In a study of the sars epidemic in Hong Kong, people who wore masks in public frequently were half as likely to become infected by the SARS coronavirus as those who didn’t.

There are masks specifically designed to not only protect others but also protect the wearer from infection: 

Even N95s aren’t foolproof. The seal around the face is often imperfect. Your eyes remain a portal of entry for sars-CoV-2, too. And breathing through an N95 all day is uncomfortable. Talking and being heard while wearing one is a challenge. So people usually prefer to use them for limited periods of time. There’s a more comfortable but more sinister N95—the N95 with a valve. The valve makes exhalation easier by getting rid of outward filtration: I protect me; I expose you. These masks are designed for people working in industrial settings where the protection is against dust or asbestos, not viruses. Some cities have, rightly, banned the use of those masks during the pandemic.

The four pillars of our strategy—hygiene, distancing, screening, and masks—will not return us to normal life, but, when signs indicate that the virus is under control, they could get people out of their homes and moving again. As I think about how my workplace’s regimen could be transferred to life outside the hospital, however, I have come to realize that there is a fifth element to success: culture. It’s one thing to know what we should be doing; it’s another to do it, rigorously and thoroughly.

Culture is the fifth, and arguably the most difficult, pillar of a new combination therapy to stop the coronavirus. People tend to focus on two desires: safety and freedom; keep me safe and leave me alone. What Doyle says she needs her people—both staff and residents—to embrace is the desire to keep others safe, not just themselves. She needs them to say, “I’m worried about my sore throat, and I am going to stay home.” Or “I am O.K. with being reminded to pull my mask up.” That is the culture of the operating room. It’s about wanting, among other things, never to be the one to make someone else sick.

The combination therapy isn’t easy. It requires an attention to detail that simply staying in lockdown does not. But, during the crisis, people everywhere have shown an astonishing capacity to learn from others’ successes and failures and to rapidly change in response. There is still much more to learn, such as whether we can safely work at less than six feet apart if everyone has masks on (the way nurses and patients do with one another) and for how long. But answers will come only through commitment to abiding by new norms and measuring results, not through wishful thinking.

We see proof of a changing culture every time we step out and find a neighbor in a mask. Or when we spend time to make our own fit better. Or when we’re asked whether we have any concerning symptoms today. Or when we check to see whether the number of covid-19 cases in our community has dropped low enough to warrant reëntry. If we stick to our combination of precautions—while remaining alert to their limitations—it will.


Atul Gawande, a surgeon and public-health researcher, became a staff writer at The New Yorker in 1998.

May 8, 2020

Here we are into the first week of May and everyone continues to be well and safe. All our measures of keeping each other healthy, continue to pay off in wellness for staff and residents. This is not to be taken for granted. The staff, the residents and your commitment to self-isolation and social distancing has involved sacrifice, frustration, and self-denial from everyone. 

I wish I could say there was a clear end to this Federal Emergency Pandemic and Governor Mills had a definitive opening date for us. But there is none. The Federal CDC and Maine CDC continue to flood us with bulletins urging all Senior Living Communities to remain closed and press on with all our safety measures of Social Distancing and Self-Isolation with vigor. 

So, we will. We will continue to keep our doors closed to all who not live or work here and by doing so we will keep this mean and dangerous virus out and away. We understand that lives depend on it. 

April 30, 2020

Keeping Smiles on Residents Faces is Our Joy.

Many of the staff members are dusting off their past talents and skills to provide extras for the residents at Lincoln Home and Harbor View Cottage. Decorating, Zoom computer time, Face-time and window visits with families, special meals, ice cream sandwiches, hair appointments, foot soaks, and anything at all the staff can do to cheer a resident, they happily fit into their already busy schedule. Making a resident’s day,  always makes a staff person’s day. This is our job, our joy, and our pleasure. It is why we are here.

Thursday, and all who work and live at Lincoln Home and Harbor View Cottage remain well. This is due to the direct sacrifice you, your loved one and the staff are making every day. 

As some businesses begin to open and some people defy the stay at home order to go out into the public, it would be understandable to question, ’why can’t we’. The fact is the Governor of Maine’s Stay at Home Order is still in effect until May 30th and as Dr. Shah, head of the Maine CDC said today, “we are still in the middle of this thing”. Today the Maine CDC told us of a new case of COVID 19 that has emerged in Lincoln County. This is after remaining steady with no increase for several weeks. It is clear this virus continues to sicken people within our county as well as within our state.  Senior Living Communities continue to be at Tier One, with the highest risk of infection. Lincoln Home was one of the first communities to close its doors and will most likely be one of the last to open them. 

Thank you for all your support and good will during this stressful time. Everyone’s sacrifice and steadfast efforts are inspiring and show that indeed …each of us is stronger when we come together in hearts and minds. 

With Love,


April 23, 2020

Another week and gratefully all who live and work at Lincoln Home and Harbor View Cottage are safe and healthy. Each day that goes by with healthy staff and residents is a blessing. All of us are working hard to help this blessing continue. 

Many of the residents joined me for a ‘Resident ZOOM Meeting’ in the Activity Room on Monday, April 20. It was wonderful to see them and hear their good questions. We covered some difficult details during this meeting. We reviewed how we all will proceed in the unlikely event of COVID 19 coming into our buildings. It is important to know that we have plans and procedures per the Maine CDC and we are prepared in case we should need to implement further measures. 

As I highlighted and hope all heard, everyone who lives and works at Lincoln Home and Harbor View Cottage is now much safer than we were 4 weeks ago. The reason we are safer now is because our doors have been closed to everyone other than staff for 4 over weeks. Residents have been self- isolated to the buildings and the properties and the staff have been self- isolating and social distancing so carefully as well. By maintaining these safety measures, everyone has protected each other in the best possible way.

There have been some really fun happenings here this week in both the buildings. The Cottage had a fun Chinese Birthday Celebration that staff and residents so enjoyed. Lincoln Home had Danny Burns come to do his fabulous life size wood carvings of an eagle, 2 owls and a heart. Thursday a llama named Harry did a window visit as residents ogled him face to face. Thanks so much to both Mr. Burns and Katherine Dunn and her llama  from Apiferia Farm for coming to share their talents and joys with us.

Please remember to call to arrange a window visit as the weather improves and be aware that all the windows will remain closed during these visits. 

 Keep up your self- isolation and social distancing as we continue together on this journey like no other, we have ever had to undertake. If you have any concerns, please call me. I would love to hear your voice.

Sending my love to you from the Edgecomb side of the river,


“We rise by lifting others.”     -Robert Ingersoll


April 16th, 2020

Another week and gratefully all who live and work at Lincoln Home and Harbor View Cottage are safe and healthy. Each day that goes by with healthy staff and residents is a blessing. All of us are working hard to help this blessing continue. 

To our family members who would like to have a “window visit”, we would love to have you. We are requesting you to make an appointment with Rhonda for the day and time of your visit. Now that the weather is so lovely residents are often outside enjoying the sunshine. It is important for the health and safety of all that the residents are inside the buildings if someone comes on to the property. Thank you for your helping us with this. 

Tuesday we will have a special treat to enjoy. Danny Burns, a wood carver will be coming to carve a life size eagle and donating it to Lincoln Home. He will be doing his art carving outside in the back of our building where the residents will have a bird’s eye view from the many large windows that face the river side. Very exciting!

Thank you for keeping up your self- isolation and social distancing no matter what, it may save your life and the life of others.

“We rise by lifting others.”

Robert Ingersoll


April 9, 2020 3:15 pm

To date all the residents and staff continue to be well at Lincoln Home and Harbor View Cottage. Thank you for continuing your diligent Social Distancing and self-isolation. We dearly miss seeing family and friends and the days can seem long. Yet everything we are told is that these strict Social Distancing measures are critical to containing the COVID 19 virus and protecting everyone’s health.

Again, I offer buckets of thank yous to all of the staff at Lincoln Home and Harbor View Cottage for working so hard and so long and so carefully with smiles and good will. Each and every employee has brought such commitment and grace to ease a very difficult situation.

Yesterday as I came in the driveway, I saw many of the residents outside, soaking up the sunshine and watching the river go by. I was awash in gratitude to our Founding Mothers of Lincoln Home, for having the wisdom to choose such a beautiful and perfect spot for the Lincoln Home people to live and work.

“You may not control all the events that happen to you, but you can decide not to be reduced by them.”

Maya Angelou

Thursday, April 2, 2020 1:29 pm

Another week has gone by and to date all residents and staff at Lincoln Home and Harbor View Cottage continue to be free of any symptoms of the COVID 19 virus. This is very good news indeed. The difficult news is, these next several weeks are going to be very challenging.

First, I must shout out a huge thank you to our staff. They are all going above and beyond all the time, day and night. CNAs and a cook are doing the ladies hair while our housekeepers are doing yeomen’s work keeping us sparkling clean. I am hearing the food is yummy and the desserts are yummier. The Maintenance Team has the building running smoothly as always. Their efforts are priceless.

We are very cognizant of Dr N. Shah’s comment that equated the risk of COVID 19 for those living in Assisted Living Communities, Nursing Home and other congregate communities to those who are on a cruise ship. With this on our mind we continue to follow and implement all the recommendations and procedures as directed by the CDC with serious intent and commitment.

These are long days that can fill us with fear and loneliness. When the weather allows, we encourage the residents to go outside, bask in the sun, breathe our sweet river air and remember to smile.

Sending love and hugs to you on our sweet Maine Breezes,


“A warm smile is the universal language of kindness.”

— William Arthur War

Friday, March 27, 2020 1:29 pm

As stated yesterday, the Maine CDC has moved all Nursing Home, Assisted Living Communities, Skilled units and Senior Living Communities to Tier 1, the highest level of risk. The good new with this is that any resident living in or staff person working in these communities will have priority testing for COVID-19 symptoms and the test results will processed much more quickly. This will assist us in keeping all residents and staff safer.

Thursday, March 26, 2020 3:45 pm

To date Lincoln Home and Harbor View Cottage do not have any residents or staff with COVID 19. Several staff members have been tested due to concerns over cold symptoms. They have all tested negative.

We dearly miss seeing each of you as we continue with the required strict Social Distancing of residents, allowing no one inside the building and having all residents remain here on the property. I have heard from several residents is that the hardest part for them is eating in their apartments. We understand this and are counting the days when we can all gather in the dining room to celebrate together.

If you notice balloons at Lincoln Home and Harbor View Cottage once in awhile, this is our way of sending waves of love back and forth to each other.

Noted on a doorway today…

“Hang on to your hat. Hang on to your hope. And wind the clock, for tomorrow is another day.”
EB White

Lynn Norgang, RN
Lincoln Home

Thursday, March 19, 2020, 2:55pm

Weekly update Memo

To Each of Our Dear Residents,

Thank you so very much for your support and cooperation with all the changes in our daily routines. We so miss seeing your families, our musicians, our furry visitors who make us laugh, our educational classes, art, and all of the things that enrich our spirits and minds. However, nothing is more important than your good health and social isolation is everyone’s best defense against this highly contagious virus.

To date we do not have the virus COVID-19 in Lincoln Home or Harbor View Cottage. Every day we greet without this virus here is a gift for which we are grateful. Please know all staff is constantly being diligent with all the protective measures instituted per the CDC recommendations. You will notice we have added to your temperature checks, O2 saturations (the little gadget that goes on your finger and then beeps). This is per the CDC as well.

One more thought. I was thinking it might be nice to start a letter board during this time of social distancing where we can post letters you might want to write to staff or residents or just a letter. Letter writing can be very cathartic and help us express how we are feeling during these difficult times. I will be posting a couple of poems as soon as the board is up and ready. Let Rhonda or I know your thoughts on this.

And know that despite not being able to hug you or for us all to hold hands through this, I am thinking of you every minute day and night. We cannot join hands but we certainly can join hearts, and this will make us all stronger.

Most Sincerely,

Lynn Norgang, RN

Tuesday, March 17, 2020, 3:50pm:

Management staff listened to a CDC webinar addressing long-term care and assisted living facilities on best practices and we are following recommendations. It has been an uneventful, quiet day.

It is clear that restrictions on social interactions to stop the spread of the virus will continue for several weeks.  We are setting up systems to facilitate communication between family members and the Lincoln Home by email, and between you and your family members at the Lincoln Home through video.

Regarding email

We will keep you up to date with important news from via email at least once weekly and as needed.

Regarding video conversations

We are setting up a Skype account.  However, it is far more preferable for you to communicate by video on your cell phone if you have that option. This will save staff time in assisting residents with calls.  If you want to be set up to be able to Skype with your family member, please email steve@lincoln-home.org to let me know, and I will add you to the Skype contact list.

 Thank you so much for all your good will and cooperation . It soothes the way for us.  And we urge you to “ wash your hands as if you have been cutting jalapeno pepper and are going to take out a contact lens” per Dr Shah of the Maine CDC.


Monday, March 16, 2020, 5:00pm:

We will be communicating directly with families by email regarding general issues in the community. We are all pulling together with great teamwork and good safety procedures. We will have Skype set up so family members can communicate. Everything is well for right now as we settle into a new daily rhythm organized completely around the safety of our residents and staff.

We have noted that Maine now has 17 confirmed cases, with two in Lincoln County. Please, Everyone, be safe and protective in public spaces.

Monday, March 16, 2020, 10:30am:

According to the John Hopkins University Coronavirus website, Maine now has 12 confirmed cases. This past Saturday it was announced that a Lincoln County healthcare worker has tested positive. The Lincoln Home immediately moved into Phase Three of the Health Protection Plan for our residents. We did this proactively ahead of our original plan to be on the safe side. At this writing we have no infections. All doors are locked and opened only to essential personnel.

For the sake of all of the older adults in our community, we are urging all residents to practice social distancing and excellent hygiene, including hand washing and strictly keeping your hands away from your face.

We greatly miss the vibrancy of our volunteers and visitors, but we also know that these clouds will pass. Until that time, we will all pull together to stop the coronavirus from spreading further.

Thursday, March 12, 2020:

Maine has had its first person to test positive for the COVID-19 virus. This person is in the Lewiston Auburn area and is doing very well.

So, Lincoln Home is now moving to Phase Two which means we are asking all residents to please remain on Lincoln Home property other than going to a medical appointment. I know this is a stressful time and a great imposition. Chris has called all of your families this morning to inform them that we are not having visitors into the building. This will be evaluated on a weekly basis. They are free to call me – any time. And I am encouraging you to bring any worry or concern to me and I will do my best to give you all accurate information that I have.

Hang in with us. As our parents and grandparents taught us, this too shall pass.


March 11, 2020:

We held a Resident’s Council meeting this morning to educate all residents on maintaining Health Protection Policies.

March 10, 2020:

The Lincoln Home has begun Phase 1 of a three-phase Corona Virus Protection Policy. We are following Maine CDC guidelines, and have met with Lincoln County Emergency Preparedness officials.

We have stopped public meetings until further notice.

We have created restricted entry for every person entering the building requiring handwashing and a quick-scan temperature check before entering.

We are monitoring the Maine state situation closely and will follow all future recommended guidelines. As of this writing, there have been no identified cases in Maine, and 20 negative tests.

Click the graphic to see the Maine Center for Disease Control – Coronavirus Information

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